Transforming Outcomes in NHS Talking Therapies

Transforming Outcomes in NHS Talking Therapies
5.5 CPD Hours £199+VAT
Online Forum, 5.5 CPD hours
Thu 22 Jan 2026 09:00-16:00

Leading annual online forum offering practical Talking Therapies solutions

Bring your NHS Talking Therapies Step 2 and Step 3 teams together at this specially developed online, yet interactive forum. Identify how other services are tackling the same pressures you face and take away actionable ideas to implement immediately in your own service. With insightful speakers, interactive discussions and opportunities to network with colleagues from across the country, this is your chance to learn what’s working elsewhere, benchmark your service and log off inspired with fresh approaches that deliver change where it matters most.

Turn national priorities into practical steps that boost engagement and recovery in your service

Learn from stimulating presentations designed to inspire Talking Therapies teams. Book your place to focus on: 

  • Understanding Talking Therapies’ role in the NHS 10-Year Plan
  • Using data to improve decisions, quality and recovery outcomes
  • Keeping up-to-date on evidence-based Step 2 and Step 3 protocols
  • Adapting care for neurodiverse clients to boost engagement and completion
  • Improving access by reducing DNAs and engaging underserved communities
  • Learning from leading services to raise recovery rates cost-effectively

Education and online networking designed to inspire

Benefit from invaluable networking and best practice sharing. Those in attendance will have the opportunity to:

  • Connect with fellow professionals to share challenges, insights and solutions
  • Refresh your approach with practical ideas to boost engagement and recovery rates 
  • Gain actionable takeaways from expert speakers and like-minded Talking Therapies colleagues from Step 2 and Step 3
  • Reignite team purpose with ideas that strengthen wellbeing and leadership

Invitation to sponsor

If you are a commercial organisation working with Talking Therapies services, this annual online forum provides an excellent opportunity to showcase your expertise, solutions, and support to this national Talking Therapies audience. To discuss sponsorship packages or how you can get involved, please email Vanessa Pearce, Talking Therapies Account Manager on  01732 897788.

9.00
Registration, networking and meet the sponsors
9.30
Chair’s opening remarks and introductions
The future of NHS Talking Therapies
9.40
National update: Talking Therapies and the NHS 10-year plan
  • How does Talking Therapies fit within the broader NHS 10-year strategy?
  • Delving into the detail of how the NHS App and digital front doors will integrate with services
  • Identifying how policy priorities will shape local service delivery and access
The importance of data
10.10
Understanding your data: turning insight into action
  • Uncovering practical ways to interpret service data to improve outcomes and efficiency
  • Discovering how to use predictive analytics to support better decision-making
  • Gaining insight into how data transparency can support quality improvement and accountability
10.40
Questions and answers with your speakers
10.50
Industry partnership showcase
  • This time is reserved for commercial organisations who would like to share their expertise, solutions, and success stories with a national audience of NHS Talking Therapies professionals. If you are interested in presenting and raising your profile at this forum, please email Vanessa at Vanessa.Pearce@sbk-healthcare.co.uk, or call 01732 897788.
11.20
Meet the sponsors
11.30
Screen break
Latest guidance developments
11.40
Exploring new treatment protocols and evidence-based innovations
  • Reviewing the latest evidence-based treatment protocols for Step 2 and Step 3
  • Exploring the impact of new protocols on service recovery and patient outcomes
  • Breaking down the challenges and opportunities for adopting new protocols at scale
12.10
Questions and answers with your speaker
12.15
Interactive discussion: Aligning policy, practice and local needs
  • What are your local challenges in interpreting and implementing national policies?
  • How are you interpreting national policies within your team?
  • What have you done so far to try to meet national priorities?
12.30
Feedback back from interactive discussion: Aligning policy, practice and local needs
12.40
Lunch and screen break
Improving engagement
1.15
Preparing neurodiverse clients for talking therapies
  • Considering the common barriers to engagement for neurodiverse clients
  • Assessing effective adaptations to assessment and treatment processes
  • Practical strategies to prepare clients for therapy and maximise completion rates
1.45
Reaching underserved communities: key engagement strategies
  • Pinpointing key factors influencing engagement across different demographic groups
  • Uncovering service-led strategies to reduce non-attendance and improve access
  • Innovative approaches to strengthen engagement and retention throughout treatment
2.15
Questions and answers with your speakers
2.25
Interactive discussion: Enhancing engagement in your service
  • Share your current success stories and lessons learned, so far, in improving engagement
  • How are you working to tackle inequalities in access, retention and outcomes?
  • What approaches are you working towards to embed inclusive practices across your service?
2.40
Feedback from your interactive discussion: Enhancing engagement in your service
2.50
Screen break
Enhancing recovery rates
3.00
Driving forward recovery rates: lessons learnt from a high-performing service
  • Deducing the key drivers of recovery at Step 2 and Step 3
  • How to use service data to monitor and boost recovery outcomes
  • How innovative delivery models can achieve better outcomes with limited resources
3.30
Questions and answers with your speaker
3.35
Interactive discussion: Practicalities of improving recovery and outcome rates
  • What are your key challenges and solutions to increasing recovery rates?
  • Which innovative initiatives have you implemented to improve local service outcomes?
  • Which practical, actionable steps you will implement when you return to your role?
3.50
Feedback from interactive discussion: Practicalities of improving recovery and outcomes
4.00
Chair’s closing remarks and close of day

Invitation to present

This day is being produced by Hope Frost. If you are interested in speaking, please contact Hope at hope.frost@sbk-healthcare.co.uk or by calling her on 01732 897788.

Pricing Structure

  • £199+VAT for NHS, Public Sector and Charity professionals 
  • Bring your team - 4 places for the price of 3 
  • Commercial companies are invited to sponsor this day. Please contact vanessa.pearce@sbk-healthcare.co.uk for further details.

Reservations

You can reserve a no-obligation place whilst you apply for funding.

If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  •  Booking contact: name, job title, department, email and telephone number
  •  Event(s) to reserve for: title and date
  •  Delegate details (for each delegate): name, job title, department, email and telephone number
  •  Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team

How this online forum will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.

On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Terms and conditions

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modifying your regsitration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy.

Expected attendees

This online forum has been designed for professionals working at Step 2 and Step 3 across NHS Talking Therapies services. Book your place to join fellow: 

  • High-Intensity Therapists
  • Service Leads and Managers
  • Clinical Supervisors and Team Leads
  • PWPs 
  • Counsellors, Psychotherapists, Psychologists

Audience feedback

SBK Healthcare have been delivering successful Talking Therapies events for many years with excellent attendee feedback. But don’t take our word for it, take a look at how attendees have described our 2025 online forum:

quote icon
“Really useful to get outside of my own organisation and hear about others’ innovations, ideas, shared challenges and where we are all looking to go moving forwards. Highlights where my service is doing well and where we can look to improve to be alongside external colleagues”
- Everyturn Mental Health, Talking Therapies National Networking Forum 2025
quote icon
“Helpful to get some updates on the current direction for NHS Talking Therapies and to hear from other services about how they are managing the challenges. Key points seem to be around digital technologies and expanding the workforce”
- Dorset HealthCare University NHS Foundation Trust, Talking Therapies National Networking Forum 2025
quote icon
“Excellent topics overall as expected. The updates on the national picture and how the data insights can support recovery and how AI can support interventions for clients to access, engage and complete treatment”
- Central and North West London NHS Foundation Trust, Talking Therapies National Networking Forum 2025
quote icon
“An inspiring selection of speakers, providing great context, understanding and sharing good practice”
- Roex Digital Healthcare, Talking Therapies National Networking Forum 2025
quote icon
“Really liked having the breakout rooms to discuss the content in more detail and learn from others”
- Health in Mind (Essex Partnership University NHS Foundation Trust), Talking Therapies National Networking Forum 2025
quote icon
“Relevant, important discussions and a chance to reflect on more of the bigger-picture parts of the job rather than the constant firefighting nature of working in a Talking Therapies service”
- South West Yorkshire Partnership NHS Foundation Trust – Stoke and Staffordshire Talking Therapies, Talking Therapies National Networking Forum 2025
quote icon
“Informative, generated ideas to bring back to service and knowing difficulties we are experiencing are very similar to other services”
- NHS Oldham Talking Therapies (Greater Manchester Mental Health NHS Foundation Trust), Talking Therapies National Networking Forum 2025
quote icon
“Really interesting and relevant topics based on the current problems being faced in service”
- Steps 2 Wellbeing – Dorset HealthCare University NHS Foundation Trust, Talking Therapies National Networking Forum 2025
quote icon
“Really great presentations and great opportunity to network”
- South West London and St George’s Mental Health NHS Trust, Talking Therapies National Networking Forum 2025

Why sponsor a Talking Therapies National Networking Forum

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing talking therapies forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully  immersed into the event and able to effectively engage with your NHS audience.

Interested in having your own event, managed by us?

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact:

Vanessa Pearce
Contact: 01732 897788
Email: Vanessa.Pearce@sbk-healthcare.co.uk