PWP Solutions: Effective Caseload Management

PWP Solutions: Effective Caseload Management
Recording & slides £249+VAT
Conference recording and accompanying slides
Wed 19 Mar 2025

Are you struggling to manage your caseloads at work? Are you concerned about burnout whilst meeting high volume demands?


Designed specifically for PWPs, this immersive online conference focuses on practical case study examples, teaching you how to manage high volume caseloads. Explore actionable strategies on organising your schedule, creating an appropriate caseload and balancing clinic time with the complexity of your patients. Take this opportunity to benchmark your management style and return to your service with the clarity and confidence to effectively manage your work.  

Sponsored by:

         

What you will learn?

This online conference will teach you how to reduce burnout and minimise wait times. Benefit from:

  • Step-by-step guidance on structuring the PWP role to accommodate high-volume caseloads
  • Practical strategies on prioritising and structuring your workload to alleviate work anxiety
  • Overcoming the challenges to create an appropriate caseload to reduce waiting lists
  • Strategies on balancing clinician time and the emotional toll with patient complexity

Meet your education and training needs in your own time

Packed with examples of best practice and ‘how to’ advice, this course will provide you with all the elements to engage with the day, plus benefit from:


  • Presentation and speaker Q&A
  • Engaging video and accompanying slides
  • Viewing in your own time
  • CPD Certificate after the video has been viewed

With thanks to our sponsors

SBK would like to thank SilverCloud by Amwell and Limbic for sponsoring this forum.


5 presentations | 11 parts | 3.5 CPD hours | Filmed on Wednesday 19th March 2025

Introductions and chair’s opening remarks
Liz Kell, Co-Chair, North West Psychological Professions Network, Health Education England North
Evaluating caseload management strategies
Reflecting on current approaches and guidance of PWPs to caseload management
  • Understanding the principles and structure for effective caseload management
  • Refining your skills: exploring the necessary practical skills to improve your caseload management
  • Exploring how to incorporate effective case management seamlessly into your service
Liz Kell, Co-Chair, North West Psychological Professions Network, Health Education England North
Questions and answers with your speaker
Caseload Management Digital Solutions
How can SilverCloud help support PWPs to manage their caseloads?
 Sam Lane, Senior Product Manager, SilverCloud by Amwell
Meet Limbic Care: Evidence-based clinical AI for enhanced engagement and caseload support
Jessica Li, Customer Success Manager, Limbic
Questions and answers with your industry partners
Meet your industry partners
High volume caseloads
Benchmarking your service: PWP caseload management challenges explored
  • How can PWPs structure their role to accommodate a high-volume caseload?
  • Managing high volume vs burnout: maintaining wellbeing whilst in a high stress environment
  • Encouraging independency: managing a caseload whilst reducing reliance on supervisors
Tania Ignatius, Step 2 Lead, NHS Warrington Talking Therapies
Questions and answers with your speaker
Handling Time Pressures
Implementing practical time management and schedule prioritisation strategies
  • Best practice: exploring Gloucestershire Health and Care NHS FT’s approach to structuring your caseload timetable to alleviate work anxiety
  • Practical prioritisation: how-to guidance on juggling competing demands within your caseload
  • Perfectionism vs productivity: overcoming barriers to complete in a timely manner
Phoebe Harding, Lead Psychological Wellbeing Practitioner, Gloucestershire Health and Care NHS Foundation Trust
Questions and answers with your speaker
Managing complexity in your caseloads
Understanding the boundaries: working with complexity within your work load
  • Navigating complexity: providing appropriate assessments for your patients
  • How to balance clinic time with the complexity of your patients
  • High volume vs complexity: handling the difficult emotional toll of complexity cases
Jenni McMahon, Team Lead and PWP, Midlands Partnership NHS Foundation Trust
Questions and answers with your speaker
Chair’s closing remarks and close of day

Your speakers:

Liz Kell

Co-Chair
North West Psychological Professions Network, Health Education England North

Tania Ignatius

Step 2 Lead
NHS Warrington Talking Therapies

Phoebe Harding

Lead Psychological Wellbeing Practitioner
Gloucestershire Health and Care NHS Foundation Trust
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Jenni McMahon

Team Lead and PWP
Midlands Partnership NHS Foundation Trust
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 Sam Lane

Senior Product Manager
SilverCloud by Amwell
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Deborah Howarth

Sales Director
SilverCloud by Amwell
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Jessica Li

Customer Success Manager
Limbic

Pricing

  • £249+VAT - to view in your own time

Terms and conditions

Purchase Fees

You will receive an instant payment option or invoice on completing the booking form. Once your payment has been made, you will be given the access details to view the presentations on-demand.


Certification of Attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.


Privacy Notice

To view the details on how your data is being collected and used, please view our Privacy policy.

Who will benefit from this course?

This online training course has been designed for Psychological Wellbeing Practitioners who are seeking practical strategies to manage their caseloads and minimise the pressures within their service. Created for, but not limited to: 

  • Psychological Wellbeing Practitioners 
  • Senior PWP and PWP Team Leads 
  • Step 2 Clinical Leads

Past attendee feedback

From forums to conferences, SBK Healthcare has been hosting Talking Therapies training days since 2012. The most recent PWP events, held online, in April and November 2024 were great success offering thought-provoking ideas and opportunities to network with PWPs from across the country. Check out some of the feedback:

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“Very informative, great opportunity to identify what I am doing well and also gathering ideas as to what I can change for the better”
- Brighton and Hove Wellbeing Service, PWP Solutions: Effective Caseload Management, March 2025
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“Really good to hear stories and experiences from other services. Some great suggestions to take forward into managing our everyday roles”
- Steps 2 Wellbeing - Dorset Healthcare NH, PWP Solutions: Effective Caseload Management, March 2025
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“Great to have a practical focus enabling applied techniques to take away”
- Help for Heroes, PWP Solutions: Effective Caseload Management, March 2025
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“Lots of practical information to help manage high caseloads effectively. Well delivered and relevant presentations. Group discussions helped to reflect on our experiences and what could help moving forward. Facilitators were organised, knowledgeable and friendly”
- Impact on Teesside, PWP Solutions: Effective Caseload Management, March 2025
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“I found attending this online conference thought provoking, with loads of good practice sharing and tips, and insights on how I as a practitioner as well as a locum, can contribute and continue to making the PWP role interesting, meaningful and progressive.”
- Locum PWP, PWP Professional Development Forum, November 2024
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“Relevant, new and great to network with fellow PWPs!”
- Brighton & Hove Wellbeing Service (SPFT), PWP Professional Development Forum, November 2024
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“Brilliant reflection time on important topics.”
- Steps 2 Wellbeing, PWP Professional Development Forum, November 2024
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“Amazing and very informative - really helpful thank you."
- Shropshire, Telford & Wrekin Talking Therapies, PWP Professional Development Forum, November 2024
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“It's been incredibly interesting to gain insight into how other services work and what they can offer to diversify the PWP role.”
- Everyturn (NHS Nottinghamshire Talking therapies), PWP National Networking Forum 2024, April 2024
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“I found the forum to be very relevant and helpful given the current concerns facing PWP's. It was enlightening to hear about the various options for progression. The speakers were obviously very knowledgeable and shared insightful information on improving assessments and selecting appropriate presenting problems for our patients. I was very impressed with the forum overall and look forward to attending again in the future!”
- Buckinghamshire Talking Therapies, PWP National Networking Forum 2024, April 2024

With thanks to our sponsors

A leading provider of evidence-based digital mental and behavioural healthcare solutions. Supporting 80% of NHS Talking Therapies Services, with up to 70% clinical recovery rates.

Limbic is the first UKCA-marked clinical assessment support tool for IAPT. Across 21 services, Limbic consistently frees up staff time, reduces costs, and improves patient experience and accessibility. Find out more from our founder, Dr Ross Harper on ross@limbic.ai.

Why sponsor a Talking Therapies National Networking Forum

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing talking therapies forums offering dedicated presentation, Q&A, networking and discussion time, each sponsor will be full immersed into the event and able to effectively engage with your NHS audience.

Interested in having your own event, managed by us?

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact:

Vanessa Pearce
Contact: 01732 897788
Email: vanessa.pearce@sbk-events.co.uk