Getting More from Routine Outcome Measurement

Getting More from Routine Outcome Measurement
7 CPD Hours From £150+VAT
University of Manchester, 7 CPD hours
Wed 23 Apr 2025 09:30-12:30

Two day conference: Wednesday 23rd and Thursday 24th April, University of Manchester

CORE IMS, in collaboration with internationally acknowledged experts in routine outcome measurement, invite Heads of Service, Clinical Leads and Psychological Therapy Practitioners to participate in (some or all) of a two-day learning event focused on exploring and applying the latest research to local measurement practice.  These unique days will share potential solutions to the common challenges that may hinder your service from maximising the yield from your measurement efforts.

Organised by: 

Getting more from your Routine Outcome Measurement

If you prioritise authoritative evidence, you will gain from the extensive knowledge compiled from more than 200 publications authored by our speakers. Whilst if you value relevant experience, you will benefit from a shared repository of measurement-related endeavour with a collective sum of over 60 years of experience.

Key learning outcomes for the two days:

  • Understand the significance of routine outcome measurement in improving patient care and therapy outcomes
  • Learn practical strategies for integrating ROM into clinical workflows and addressing common implementation challenges
  • Develop skills in interpreting ROM data to inform clinical decision-making and enhance treatment planning
  • Explore effective methods for engaging patients in the ROM process, ensuring that patients understand the benefits and feel comfortable participating
  • Appreciate the role of continuous evaluation and refinement of ROM processes to ensure they are effective and aligned with best practices in the field

Benefit from an International line-up of leading minds

By blending engaging evidence-led presentations with success stories from the coalface of clinical practice, you will be inspired and enabled to facilitate changes in your local measurement leadership by:

  • Dr. Heidi Brattland, Clinical Psychologist and Associate Professor, Norwegian University of Science and Technology (NTNU), Norway
  • Dr. Susan Douglas, Professor, Vanderbilt University, USA
  • Dr. Marjolein Koementas-de Vos, Clinical Psychologist, Psychotherapist, Specialist Group Therapist, and Researcher on Group Dynamics and Group Therapy, GGZ Noord-Holland Noord, The Netherlands
  • John Mellor-Clark, Measurement Development Strategist, CORE Information Management Systems, UK
  • Dr. Christian Moltu, Professor, Department of Health and Caring Sciences, Western Norway University of Applied Sciences, Norway
  • Jasmin Gryesten, Clinical Psychologist, University of Copenhagen and Psychiatry Region Zealand, Denmark

This two day event is organised by CORE IMS, bookings by SBK Healthcare

Day 1: World Café and Evidence-led Presentations

Whitworth Art Gallery, University of Manchester

9:30
Registration and Networking
10:00
Conference Opening
  • A unique summary of the research evidence supporting the value of routine outcome measurement to clients alongside short case study ‘stories’ demonstrating the potential for common barriers to compromise the yield for service leaders, clinical leads, practitioners and clients.
Introduction by all the speakers
11:00
Introducing the World Café
  • This World Café event is designed to efficiently build a quick shared understanding of common measurement-related problems independent of country, sector, setting, measure and/or measurement experience.
Dr. Susan Douglas, Professor, Vanderbilt University, USA
11:15
World Café: Facilitator-led Discussions
Through a series of small table 20-minute facilitator-led discussions attendees will move through three rounds of focused conversation to help ideas, questions, and themes emerge, link and connect with the aim of:
  • All the table clusters in the room will be cross pollinated with insights from prior conversations
  • Achieving a powerful evidence-based consensus
  • Collating a visual reference of common local experience to support the afternoon presentation
Supported by all the speakers from the day
Refreshments will be available in the room through the World Café event.
12:45
Lunch Break
1:30
Overcoming the Leadership Challenges of Routine Measurement
  • Purposeful communication and engaging all the team members in ROM
  • Training and support: focusing on the development of competencies and deeper capabilities
  • SMART goals: how to provide a clear and achievable direction for the team
  • Creating a feedback loop where team members can share their experiences and suggestions
  • Organizational culture and information transparency: information access and decision-making
Dr. Susan Douglas, Associate Professor, Vanderbilt University, USA
2:15
Overcoming the Therapeutic Challenges of Routine Measurement
  • Developing a mutually meaningful rationale and shared understanding with clients/patients
  • Using the data in dialogue with the client/patient to explore which areas are most important
  • Role of a phased approach to ROM – creating a process and understanding different uses
  • Understanding therapist responsiveness and building on different sources of information
  • Integrating ROM across arenas: the role of collegial teams and supervision
Dr. Christian Moltu, Professor, Department of Health and Caring sciences, Western Norway University of Applied Sciences, Norway
2:45
Overcoming the Challenges of Using Routine Measurement in Groupwork
  • Organizational alignment: ensuring a meaningful integration of ROM and feedback within groups
  • Supporting clinicians and their co-leaders in utilising ROM as an effective digital tool
  • Engaging clients in using ROM and feeding back in a personally meaningful way
  • Using ROM in group settings: fostering a shared understanding between clinicians and clients
  • Considering key unique therapeutic factors of groups and their interaction with ROM
Dr. Marjolein Koementas-de Vos, Clinical Psychologist, Psychotherapist, Specialist Group Therapist, and Researcher on Group Dynamics and Group Therapy, GGZ Noord-Holland Noord, The Netherlands
3:15
Closing Comments
John Mellor-Clark, Measurement Development Strategist, CORE Information Management Systems, UK
3:30
Close of Day 1

Day 2:  Experience-led Learning Workshops

Core Technology Facility, University of Manchester

8:30
Registration and Networking
Attendees will be asked, in advance, to choose one workshop from the following:
  • Overcoming the Leadership Challenges of Routine Measurement
  • Overcoming the Therapeutic Challenges of Routine Measurement
  • Overcoming the Challenges of Using Routine Measurement in Groupwork
9:00
Introducing the Experience-led Learning Workshops
The second day of this distinctive educational event features three concurrent workshops facilitated by our renowned experts in utilising routine measurement as a feedback mechanism to enhance both organizational and personal practices in individual and group therapy:
  • Integrating presentations, group discussions, and interactive learning activities
  • Equipping and motivating managers and practitioner attendees with effective solutions to common challenges
  • Maximising the benefits of routine outcome measurement
Experience-led Learning Workshops Options:
1
Overcoming the Leadership Challenges of Routine Measurement
  • Purposeful communication and engaging all the team members in ROM
  • Training and support: focusing on the development of competencies and deeper capabilities
  • SMART goals: how to provide a clear and achievable direction for the team
  • Creating a feedback loop where team members can share their experiences and suggestions
  • Organizational culture and information transparency: information access and decision-making
Dr. Susan Douglas, Professor, Vanderbilt University, USA John Mellor-Clark, Measurement Development Strategist, CORE Information Management Systems, UK
2
Overcoming the Therapeutic Challenges of Routine Measurement
  • Developing a mutually meaningful rationale and shared understanding with clients/patients
  • Using the data in dialogue with the client/patient to explore which areas are most important
  • Role of a phased approach to ROM – creating a process and understanding different uses
  • Understanding therapist responsiveness and building on different sources of information
  • Integrating ROM across arenas: the role of collegial teams and supervision
Dr. Christian Moltu, Professor, Department of Health and Caring sciences, Western Norway University of Applied Sciences, Norway and Dr. Heidi Brattland, Clinical Psychologist and Associate Professor, Norwegian University of Science and Technology (NTNU), Norway
3
Overcoming the Challenges of Using Routine Measurement in Groupwork
  • Organizational alignment: ensuring a meaningful integration of ROM and feedback within groups
  • Supporting clinicians and their co-leaders in utilising ROM as an effective digital tool
  • Engaging clients in using ROM and feeding back in a personally meaningful way
  • Using ROM in group settings: fostering a shared understanding between clinicians and clients
  • Considering key unique therapeutic factors of groups and their interaction with ROM
Dr. Marjolein Koementas-de Vos, Clinical Psychologist, Psychotherapist, Specialist Group Therapist, and Researcher on Group Dynamics and Group Therapy, GGZ Noord-Holland Noord, The Netherlands and Jasmin Gryesten, Clinical Psychologist, University of Copenhagen and Psychiatry Region Zealand, Denmark
Refreshments will be available mid-morning
12:30
Close of Day 2

Benefit from an international line-up of leading minds

By blending engaging evidence-led presentations with success stories from the coalface of clinical practice, this unique line-up of speakers will inspire and facilitate changes in local measurement leadership and offer fresh perspectives on the therapeutic use and utilisation of measures in local clinical practice with both individuals and groups. Featuring:

Dr. Heidi Brattland

Clinical Psychologist and Associate Professor
Norwegian University of Science and Technology (NTNU), Norway

Dr. Susan Douglas

Professor
Vanderbilt University, USA

Dr. Marjolein Koementas-de Vos

Clinical Psychologist, Psychotherapist, Specialist Group Therapist, and Researcher on Group Dynamics and Group Therapy
GGZ Noord-Holland Noord, The Netherlands

John Mellor-Clark

Measurement Development Strategist
CORE Information Management Systems, UK

Dr. Christian Moltu

Professor, Department of Health and Caring Sciences
Western Norway University of Applied Sciences, Norway

Jasmin Gryesten

Clinical Psychologist and Psychiatry Region Zealand
University of Copenhagen and Denmark

     

With 25 years of ongoing evolution, CORE IMS provide mature and proven software systems that offer the flexibility necessary to capture changing datasets and measurement tools that work for the clients, stakeholders and commissioners of counselling and psychological therapy services. 

Sensitive to the resources available to the sector, CORE IMS has always aimed to offer best value by focusing team skills and activities on meeting direct customer needs. Aware of common measurement challenges experienced by many services, this learning event follows in that tradition.

For further information, please visit https://www.coreims.co.uk/

Pricing structure:

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. 

  • £150+VAT - one day for CORE IMS customers
  • £195+VAT - two days for CORE IMS customers
  • £195+VAT - one day for NHS and public sector places
  • £295+VAT - two days for NHS and public sector places

When you click on Book Place – please select your one or two day option

Once your booking is confirmed, you will be asked to choose, in advance one Workshop on Day 2 from the following:

  1. Overcoming the Leadership Challenges of Routine Measurement 
  2. Overcoming the Therapeutic Challenges of Routine Measurement 
  3. Overcoming the Challenges of Using Routine Measurement in Groupwork

***PLEASE NOTE - If when you select your price at the time of booking, you select that you are a customer of CORE IMS you will be invoiced for the reduced customer price. If we are advised by Core IMS that you are not an existing customer you will be sent a supplementary invoice to cover the difference.***



Venue and travel details

Please note that Day 1 and Day 2 are taking place in two locations:

  • Day 1: Wednesday 23rd April, Whitworth Art Gallery, University of Manchester
  • Day 2: Thursday 24th April, Core Technology Facility, University of Manchester

Day 1: Wednesday 23rd April

The Whitworth Art Gallery, Oxford Road, Manchester M15 6ER

  • Walk: 20-30min from Manchester city centre. Flat paved route, not traffic-free.
  • Bike: Sheffield stands and lockers (£1 coin, refundable) both available at the gallery.
  • Bus: 15, 41, 42, 43, 140 – 143, 147. Ask for bus stop nearest MRI, Oxford Road.
  • Tram: St Peter’s Square (plus 10 minutes on the bus or 20 minutes on foot). 
  • Train: Oxford Road (plus 10 minutes on the bus or 20 minutes on foot).
  • Car: On-street parking (maximum stay, 2 hours) on Denmark Road. Nearest car park Cecil Street (M15 6GD). See below for more information about how to navigate the new 'bus gates' on Oxford Road.

View the precise location of the Whitworth Art Gallery (The Whitworth) on this interactive map: https://www.manchester.ac.uk/about/maps/interactive-map/?id=80

Or it is location 84 on this printable map (far right, near bottom): https://personalpages.manchester.ac.uk/staff/p.dudek/travel/campus_map.pdf

For further details visit: https://www.whitworth.manchester.ac.uk/visit/planyourvisit/gettinghere/

Day 2: Thursday 24th April

Core Technology Facility, University of Manchester, 46 Grafton St, Manchester M13 9WU

  • The Core Technology Facility is very close to The Whitworth Art Gallery, so please do use the travel directions above.

View precise location of the Core Technology Facility on this interactive map: https://www.manchester.ac.uk/about/maps/interactive-map/?id=82

Or it is location 86 on this printable map (top right): https://personalpages.manchester.ac.uk/staff/p.dudek/travel/campus_map.pdf

For further details visit: https://www.conference.manchester.ac.uk/location/

Accommodation advice

The Hyatt Regency Manchester is within walking distance of the conference and Manchester University has a preferential rate of £150 for Bed and Breakfast. To book your room, use this link: https://www.hyatt.com/hyatt-regency/en-US/manrm-hyatt-regency-manchester?src=vanity_hyattregencymanchester.com. Choose the 'BOOK' option and select:

  • Check-In date: Wednesday 23rd April - Checkout date: Thursday 24th April
  • On Special Rates, scroll down the drop down menu to Special Offer Code, click on option and enter code 138884 
  • Only then select the Book Now option

Alternative hotels are available on Booking.com. For example Holiday Inn Express Manchester City Centre accommodation rates start at £100 (without breakfast).

What happens once you have made your booking?

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking and you will be sent a formal confirmation. If you have not received this within 48 hours of making your booking please check your junk folder and then email bookings@sbk-healthcare.co.uk or call 01732 897788. .

Approximately one week prior to the conference you will be sent an email which will include all the final details for attendance on the day, including a final agenda and venue information.

Please inform us by writing to bookings@sbk-healthcare.co.uk if you have any special dietary or other requirements.

If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team 

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy

Who should attend?

This is a unique opportunity to explore and apply the latest research to local measurement practice. If you prioritise authoritative evidence or value relevant experience, then this conference is for you. 

Achieve more from your Routine Outcome Measurement and join:

  • Heads of Service and Service Managers
  • Clinical Leads/Service Development Leads
  • Psychological Therapy and Counselling Practitioners 
  • Academics with interests in Psychotherapy Research